Adjusted telephone hours due to covid-19

Have you received a demand from us and would like to contact the Customer Services?
Our telephone hours are weekdays (Monday - Friday) 09:00-16:00.
You can also contact us by logging in to Mina sidor (in Swedish).

Have you sustained material damage or bodily injury and want to contact us?
Our telephone hours are weekdays (Monday - Friday) 09:00-15:00.
You can also contact us by sending an e-mail to or by logging in to Mina sidor (in Swedish).


About cookies on our website

A cookie is a text file that the website you visit stores on your computer. Cookies are used on many websites to give you as a user access to various functions.

The website uses a “session cookie” to differentiate between various users on the web server. The cookie does not contain any personal information.

When form data is sent, a session cookie is created to indicate that the form has actually been sent.

The tool we use for analysis is Google Analytics. Google Analytics uses cookies. The information generated by Google Analytics will be forwarded to and stored by Google. The information is used for the purpose of evaluating visitor statistics. Google Analytics does not collect personal information about the website's visitors.

What is a cookie?

A cookie is a small text file that the website you visit requests to store on your computer. There are two types of cookie. One type is saved between visits to the website; however, the cookie has an expiry date. When the expiry date is reached the cookie is automatically deleted when you visit the website. The other type of cookie is called a session cookie. This type only exists during the active visit to the website, and disappears when the user closes the browser.

If you do not want to allow cookies on your computer you can set your browser accordingly.

More information about cookies and electronic communication can be found on the Swedish Post and Telecom Authority website.